We’d love to hear from you! Whether you have a question about our treats, your order, or finding the perfect treat for your pet, the WOW Pet Treats team is here to help.
Answers for Happy Pets
For specific questions about your order, product details, or just to say hello, use the form below. We aim to respond within 24 hours.
Your Questions, Answered
Find quick answers to our most common questions about WOW Pet Treats, from shelf life to shipping.
Shelf Life & Storage
Shipping & Returns
Canadian Sourced & Made Ingredients
Our air-dried and freeze-dried pet treats are carefully prepared to help preserve their natural freshness, flavor, and quality. Shelf life may vary by product and packaging, so always refer to the Best Before date printed on the package. For best results, store treats in a cool, dry place away from direct sunlight and reseal the package tightly after opening.
Orders are carefully packed and typically processed within 3 business days, with shipping rates and estimated delivery times shown at checkout. Because our treats are food products, we cannot accept returns of opened items. If your order arrives damaged, incorrect, or there is a problem with your product, please contact us and we’ll be happy to help make it right.
Made in Canada with 100% Canadian-sourced ingredients, our treats are crafted with quality, simplicity and care in every bite. Naturally Canadian. Naturally delicious.